How we protect your data
We are committed to using your personal data in a transparent, secure and responsible way, in line with good practices in data protection and digital education.
1. Who is responsible for your data?
The data controller is TEAM SA PLUS ACADEMY, based at Ave de l’environnement, N°06 — Sidi Hassine, Tunis, Tunisia. You can contact us at contact@teamplusacademy.com.
2. What type of data do we collect?
We only collect data that is strictly necessary for our training and support activities, such as:
- Identification data: first name, last name, organisation, role.
- Contact details: email address, phone number, city / country.
- Professional information: sector, level of experience, training needs.
- Technical data related to the use of the website (cookies, statistics).
3. How do we collect your data?
Your data may be collected through:
- Contact forms and quote requests on our website.
- Registration forms for training courses, exams or events.
- Partnership or project collaboration requests (e.g. Erasmus+, Creative Europe).
- Our communication channels: email, social networks or in-person events.
4. For what purposes do we use your data?
We process your personal data for the following purposes:
- To respond to your contact or quote requests.
- To manage registrations and participation in our trainings, exams or events.
- To send you practical information related to your training course or project.
- To send you, where appropriate, news or information about our programmes (with the possibility to unsubscribe).
- To improve our website and our services